Returns & Exchanges

At OMNES, we want you to love your sustainable pieces, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

• 3.
  Ship It Back

  Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.